{
    "incident": {
        "base": {
            "helpCenterLinkTooltip": "Learn more about the support ticket inbox in our Knowledge Base.",
            "pastIncidents": "Past support tickets",
            "supportInbox": "Support inbox",
            "supportTicket": "Support ticket"
        },
        "category": {
            "challengermodeRelatedIssue": "{{tenant}}-related issue",
            "cheatingAccusation": "Cheating accusation",
            "disputedGame": "Game result dispute (automatic alert)",
            "failedGame": "Failed game (automatic alert)",
            "generalQuestion": "General question",
            "inGameIssue": "In-game issue",
            "lineupIssue": "Lineup issue",
            "rulesDispute": "Rules dispute",
            "toxicityAccusation": "Toxicity accusation"
        },
        "chat": {
            "automaticPlaceholder": {
                "heading": "Automatic support ticket",
                "text": "This is an automatic support ticket that doesn't have a chat."
            },
            "errorPlaceholder": {
                "description": "This support ticket doesn't have a chat.",
                "title": "Chat unavailable"
            },
            "inputClosedPlaceholder": "The chat is closed",
            "messagesPlaceholder": {
                "admin": {
                    "heading": "Waiting for {{name}} to write",
                    "text": "Help {{name}} by asking what they need support with."
                },
                "reportingUser": {
                    "heading": "Hi {{name}}! We're here to help.",
                    "text": "Please let us know how we can help you and we'll answer as soon as we can."
                }
            },
            "reportingUserAlert": "Never share your password or other sensitive details in the chat."
        },
        "inbox": {
            "alert": {
                "noQuickLinks": "Could not find quick links for this support ticket."
            },
            "filter": {
                "assignedToMe": "Assigned to me only",
                "hideAutomatic": "Hide automatic tickets"
            },
            "placeholder": {
                "noIncidentSelected": {
                    "description": "Select a support ticket to get started.",
                    "heading": "No ticket selected"
                },
                "noOpenIncidents": {
                    "heading": "No open tickets",
                    "text": "You don't have any open support tickets right now."
                },
                "noRecentlyClosedIncidents": {
                    "heading": "No recently resolved tickets",
                    "text": "You don't have any recently resolved support tickets yet."
                },
                "notAvailableMobile": {
                    "heading": "Not available on small screens",
                    "text": "Please use a device with larger screen resolution to access your support inbox."
                }
            },
            "select": {
                "resolve": "Resolve selected",
                "selectAll": "Select all",
                "selectTop100": "Select top 100",
                "tooltip": "Select incidents"
            },
            "ticketOverview": {
                "actions": "Actions",
                "assignToMe": "Assign to me",
                "assignedAdmin": "Assigned admin",
                "category": "Category",
                "dateClosed": "Date closed",
                "dateCreated": "Date created",
                "dateFirstSeen": "Date first seen",
                "info": "Ticket information",
                "quickLinks": "Quick links",
                "relatedTickets": "Other tickets from {{name}}",
                "reportingUser": "Reporting user",
                "resolve": "Resolve",
                "snooze": "Snooze",
                "status": "Status",
                "unsnooze": "Unsnooze",
                "userInfo": "User information"
            }
        },
        "modal": {
            "create": {
                "action": {
                    "create": "Create ticket"
                },
                "description": "Please let us know what issues you are experiencing.",
                "heading": "Contact admin",
                "openTickets": "Open tickets"
            },
            "openIncident": {
                "action": {
                    "close": "Close ticket",
                    "confirmClose": "Are you sure you want to close this support ticket?"
                },
                "description": "Created {{date}}"
            }
        },
        "notification": {
            "description": {
                "automaticCreation": "Automatic support ticket created for: <1 />.",
                "userCreation": "<0 /> created a new support ticket."
            }
        },
        "state": {
            "onHold": "On hold",
            "open": "Open",
            "resolved": "Resolved",
            "state": "Status"
        },
        "supportWidget": {
            "challengermodeSupportHint": "This support is provided by admins of <1 />.",
            "createButtonText": "Contact admin",
            "placeholder": {
                "noPastIncidents": {
                    "heading": "No past tickets",
                    "text": "Your past support tickets will show up here."
                },
                "notAvailable": {
                    "heading": "Not available",
                    "text": "The support is no longer available. Please contact {{tenant}} instead."
                }
            },
            "text": "Having issues in our Space or with any of our competitions? Reach out to us for help."
        }
    }
}